Note: Installing GlobalProtect requires Local Administrator privileges on a computer.

If you have not already registered a VIP token, please contact the Charter HelpDesk 888-415-0012. A VIP token must registered to download, install and log into the VPN client.

1. Login to the form below with your PID and Password+VIP to download the appropriate client for your system.

2. Open and install. Accept all default installation options.

3. Open GlobalProtect and when prompted for a portal address, please enter bluevendorvpn.charter.com

4. When the login screen appears, enter your Charter UserID (PID) and your password + Symantec VIP token.